GET IN TOUCH

Email address asboutiqueae.co@gmail.com
Call us +971542969896

Need Assistance?

Have a question about your order, sizing, or our styles? Our customer care team is here to help! Whether it's shipping info, product details, or returns, we're just a message away.

FAQ

Have a question? We've rounded up answers to the things our customers ask most.
Do you accept returns or exchanges?


All sales are final. We do not accept returns, exchanges, or refunds. The only exception is if you receive a damaged or incorrect item, in that case, please contact us within 48 hours of delivery for assistance.

What should I do if my item arrives damaged or incorrect?

Reach out to us within 48 hours of delivery with your order number, a description of the issue, and clear photos of the item and its packaging. Our team will review your request and guide you through the next steps.

Where do you deliver?

We deliver across the UAE and to selected international destinations. Some products may have shipping restrictions depending on your location, which will be shown on the product page and at checkout.

How long does delivery take?

UAE orders are delivered within 2–5 business days, and international orders typically take 5–10 business days depending on the destination. These timeframes are estimates and may vary due to location or courier delays.

How much does shipping cost?

Shipping charges are calculated at checkout based on your order and destination. You'll see the total shipping cost before confirming your order.

How can I track my order?

Once your order has been dispatched, you'll receive a shipping confirmation email with a tracking number and a link to monitor your shipment. Note that tracking details may take some time to update after dispatch.

You can track your order status in your profile.

How can I contact you?

We're happy to help with any questions. Reach out to us through any of the channels below: